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If your Spectrum router is not working, you can try the following troubleshooting steps:

Check Power and Connections: Ensure that the router is properly plugged into a power source and that all cables connecting the router to the modem and other devices are securely connected. Make sure the power and internet indicator lights on the router are on.

Restart Router and Modem: Power off both the router and the modem. Unplug them from the power source. Wait for about 10 seconds, then plug them back in and power them on. Allow them a few minutes to reboot and establish a connection. Start by powering on the modem first, and once it's fully connected, power on the router.

Verify Internet Service: Connect a computer or device directly to the modem using an Ethernet cable. Check if you have an internet connection when connected directly to the modem. If you do, it indicates that the issue may lie with the router.

Reset Router: If the above steps don't resolve the issue, you can try resetting the Spectrum router to its factory default settings. Locate the reset button (usually a small hole) on the back or bottom of the router. Use a paperclip or a similar object to press and hold the reset button for about 10 seconds. This will restore the router to its default settings.

Contact Spectrum Support: If the router still doesn't work after trying the above steps, it is recommended to contact Spectrum customer support for further assistance. They will be able to troubleshoot the issue and provide specific guidance based on your particular setup and equipment.

When contacting support, be prepared to provide details about the specific issue you're experiencing, such as any error messages or the behavior of the router's lights. This information will help the support team diagnose and address the problem more effect